etech Fundamentals Explained
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power to use logic and motive to determine the strengths and weaknesses of other alternatives
encounter dealing with dispersed groups throughout distinctive areas and time zones inside of a culturally varied natural environment.
knowledge Functioning as A part of a collaborative workforce - we do the job jointly to ensure consumers are able to use our products and services without any hassle and fantastic working experience is offered for the duration of every conversation.
ABOUT ETECH Etech provides subsequent technology BPO solutions. a world minority owned organization, Etech has designed and trademarked how to show your data into strategic insights.
a chance to Consider on your feet in a quick-paced environment wherever messages over chat, simply call and e mail come quickly and furious;
e., "initially simply call resolution"), and stop long run troubles Every time possible by educating our shoppers and reviewing their accounts. you may oversee all difficulties to resolution, regardless if delegated to other groups.
With in excess of 20+ several years of experience in serving clients from across different industries, addressing precise operational needs and resolving diversified company worries, Etech worldwide expert services has grown its portfolio and spot of expertise exponentially.
The combination of treatment, rely on and Electricity introduced to your organization is what makes the culture at Etech unique. Our CEO commonly states, “If we look after our men and women, the figures will take care of by themselves.”
A group of devoted leaders website from the Get in touch with center market who will be captivated with generating a remarkable change for our
knowledge working as Section of a collaborative team - we get the job done together to verify consumers have the ability to use our services with no problems and great experience is provided during each and every interaction.
to investigate forecasted quantity and readily available staff members to make certain that staffing is scheduled in probably the most productive fashion to correctly make the most of offered methods and maintain appropriate assistance levels
Oversee the development and implementation of CTI methods, guaranteeing integration with current devices and compliance with field benchmarks.
Supports other HR features as desired i.e., executing drug screens for candidates and aiding at the worker reception desk
The ability to multi-activity answering several chats/phone calls and navigating efficiently concerning each mediums.
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